Business Technology in 2014

We take a look at what’s in store for business technology in 2014. As we all know – technology moves fast! The workplace is continuously changing as the latest piece of tech is released and we will help you stay ahead of the game for 2014. Some of the things we can expect to see over the next 12 months include the following:

  • Secure ‘anytime’ access to data – This will be essential as 4G and wifi already give mobile users the performance they’d normally expect from a fixed location. With data security becoming a priority, up-to-date, cloud-based protection will become the norm, replacing expensive on-site management systems
  • A PC for a place, a tablet for a person – Customers now expect immediate responses from business and the tablet could well be the solution for this. This builds on last year’s success of mobile, as organisations recognized the power of the smartphone to both employees and customers
  • Growth of Cloud-based services – Email, calendars and contacts have become a commodity IT service for many small businesses. Hosting and managing their own systems can distract scarce IT resources from business applications though. This is a major reason why more and more business will make the switch to cloud-based services such as Microsoft Office 365
  • The rise of ‘Bring Your Own Device’ (BYOD) – This is destined to grow in 2014 as more and more employees introduce personal phones and tablets into their work lives. Worries about controls, restrictions and personal cost are long gone; mature operating systems, cloud-based device management and salary sacrifice schemes have seen to that. People understand how technology improves their home life; and now everyone is keen for it to improve their work life too
  • Enterprise social services – Social media gives the opportunity to open up the decision making process like never before. Those companies and employees who figure out how to do it best will reap major rewards
  • Video conferencing – It’s already become a collaboration tool of choice for large organisations through cloud-based services like Microsoft Lync. This year will see even more of this flexible working approach among small business; not just linking employees together, but employees to customers as well
  • Storage – With analytical data ‘bloating’ files and images, storage is a growing issue for many small business; and an expensive one too. We will most likely start to see a lot more organisations choose to outsource this basic, but essential, service.

2013 was an unbelievable year for business technology in the UK. For one we saw the arrival of widespread 4G, which as it grows will create an environment of near total connectivity. This will allow business to work even smarter, helping them get closer to their customers, and in turn improving service.

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