Russell Layden, Modern Apprenticeship
Well done to one of our IT & Digital Technical Support Specialists, Russell Layden, who was recently awarded a Level 3 Modern Apprenticeship with Diploma for Information Technology & Telecommunications Professionals at SCQF Level 6.
Russell started his course with QA in August 2016 and completed his training and all associated work on the 24th May 2017.
Some of the component modules of his course included – Customer Care for IT & Telecoms, Health & Safety in IT & Telecoms, IT & Telecoms Systems Management and Identifying Customer Requirements for IT & Telecoms Systems.
Russell completed this course whilst working at Atlas.ICT in his role as an IT & Digital Technical Support Specialist.